11 Taka's Terms & Conditions — Please read before use

11 Taka (referred to hereinafter as the "Platform", "we", or "us") is an online gaming service operating for users in Bangladesh and select regions. These Terms and Conditions ("Terms") constitute a legally binding agreement between 11 Taka and you.

By accessing our platform, completing registration, or playing any game, you are deemed to have automatically accepted these Terms. If you disagree with any part of these Terms, please refrain from using 11 Taka.

11 Taka reserves the right to update its Terms and Conditions at any time. Users will be given adequate notice before any changes take effect. Continued use of the Platform constitutes acceptance of the revised Terms.

A valid account is required to play games or place bets on 11 Taka. You must provide accurate and complete information at the time of registration. Accounts created with false information will be terminated.

Only one account is permitted per person. If a single individual is found to be operating multiple accounts, all accounts will be closed and any accumulated funds may be forfeited.

The following information is required during registration:

• Full Name (as per National ID)
• Date of birth (for age verification)
• Mobile number (active and Bangladeshi)
• Valid email address
• Mobile banking number (for payments)

Keep your account login credentials strictly confidential. Do not allow anyone else to access your account. If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.

To use 11 Taka's services, you must meet the following eligibility requirements:

• You are at least 18 Years Must be
• You are not a resident of any country or region where online gaming is prohibited by law
• You are of sound mind and capable of making your own decisions
• You are gaming voluntarily and for entertainment purposes
• You are using your own funds, not someone else's

We urge parents to ensure their children do not access 11 Taka or any similar online gaming platform. Please use parental control software and manage device access accordingly.

11 Taka accepts payments via Bangladesh's most popular mobile banking services. All financial transactions are secured with SSL encryption.

For deposits:

• Minimum deposit amount: 11 Taka
• Maximum single deposit: as per applicable limits
• Instant credit via bKash, Nagad, and Rocket
• Card payments may take 1-3 business days to process

Regarding withdrawals:

• Minimum withdrawal amount: BDT 500
• Mobile banking withdrawal: typically within 24 hours
• KYC verification must be completed before any withdrawal
• Withdrawals may be on hold if an active bonus is applied
• Withdrawals will only be sent to the account used for the original deposit

Deposited funds must be used for gaming purposes only. Using your account for any other purpose may result in closure and possible legal action.

11 Taka offers a variety of bonuses and promotional offers — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each offer has its own terms, which are clearly stated on the offer page.

General bonus rules:

• The same offer cannot be claimed more than once
• Specific wagering requirements must be met before bonus funds can be cashed out
• Bonuses cannot be withdrawn before the wagering requirement is met
• Bonus validity is typically 7–30 days and may vary by offer
• Multiple bonuses cannot be used simultaneously unless explicitly permitted
• Bets placed with bonus balance generally do not count toward real money withdrawals

11 Taka reserves the right to modify, suspend, or cancel any bonus program at any time. Evidence of bonus abuse or fraud will result in forfeiture of the bonus and any associated winnings.

All games on 11 Taka meet international standards RNG (Random Number Generator) Operated by a system that ensures every outcome is completely random and unbiased. Third-party auditors regularly verify this system.

General rules applicable to gaming:

• Game outcomes are final and cannot be changed
• In the event of a technical error, all bets may be voided and deposits will be refunded
• In live games, the dealer's decision is final
• In Sports Betting, bets will be refunded if an event is cancelled
• If your internet connection drops during a game, the outcome will be determined based on the server record

The following activities are strictly prohibited on the 11 Taka platform. Any such activity, once detected, will result in immediate action:

• Creating or operating multiple accounts
• Creating accounts using another person's identity
• Manipulating the bonus system or claiming the same bonus multiple times
• Attempting to hack game software or using bots
• Collusion or coordinated betting with other players
• Money laundering or transactions involving illegal funds
• Exploiting platform vulnerabilities to gain an unfair advantage
• Harassing or threatening other users

11 Taka uses an advanced fraud detection system to monitor suspicious activity. Accounts under investigation may have transactions temporarily suspended. If cleared after investigation, the account will be reactivated.

11 Taka believes gaming should be a source of entertainment, not income. We are committed to responsible gaming, and the well-being of our players is our top priority.

Tools we provide:

• Spending limit controls: Set daily, weekly, or monthly deposit limits
• Session Limits: Decide in advance how long you will play in a single session
• Self-Exclusion: Temporarily suspend your account for a set period
• Permanent Exclusion: You can permanently close your account at any time
• Reality check: You will receive periodic notifications about your gaming time

Problem gambling is a recognized mental health condition. There is no shame in it. Seeking help at the right time is the smart thing to do. 11 Taka never encourages anyone to play beyond their means.

11 Taka takes your personal data seriously. We collect, store, and handle your information securely — solely for the purpose of providing our services.

• Your personal information is never sold to third parties
• Information may be shared with authorities only when required by law
• All data is protected with SSL encryption
• You may request the deletion of your personal data at any time

For more details, visit our Privacy Policy Read the page.

For any dispute or complaint, please contact our customer support team first. Most issues are resolved within 24-72 hours.

Dispute resolution steps:

• Step 1: Reach our support team via Live Chat or email
• Step 2: Submit a detailed description of the issue along with supporting evidence
• Step 3: Our team will investigate and respond within 72 hours
• Step 4: If you are not satisfied with the resolution, the matter will be escalated to a higher level

11 Taka reserves the right to modify these Terms and Conditions, in whole or in part, at any time. The following rules apply to any such changes:

• Users will be notified by email or SMS prior to any significant changes
• The date of any changes will be updated on this page
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• You will have the option to close your account if you do not agree to the updated terms

We recommend checking this page regularly, especially after major updates.

If you have any questions or feedback regarding these Terms and Conditions, please contact our support team. We are available 24/7.