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11 Taka's Privacy Policy — Your information is completely secure

When you use 11 Taka, we collect certain information about you. In this Privacy Policy, we are fully transparent about what data we collect, why we collect it, how we use it, and how we protect it.

Last updated: January 2026 SSL Secured Data Is Not Sold In Plain English
Our Commitment at a Glance
  • Your Data Will Never Be Sold
  • Secured with SSL Encryption
  • Not Shared with Third Parties
  • Right to delete your data at any time
  • Transparent Data Usage Policy
  • Only the information that is strictly necessary is collected
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Data Monitoring
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User Controls

How We Data Protection Protect

Your privacy is our top priority at 11 Taka. Learn about the key pillars of our data protection framework.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same technology used by the world's leading banks. Your data cannot be accessed by anyone outside.

Secure Data Storage

Your data is stored on internationally certified secure servers. Firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorized access.

KYC Verification Security

Documents collected for identity verification (NID, photos, etc.) are used solely for the verification process. These documents are not shared with third parties and are stored securely once verification is complete.

Not Shared with Third Parties

11 Taka never sells your personal data to advertisers or third parties. Information may only be shared with authorities when required by law.

Active Threat Monitoring

Our security team monitors for cyber threats 24/7. If any unusual login or suspicious activity is detected, you will be alerted immediately.

Your Data, Your Control

You can view, correct, or delete your stored data at any time. Even after account closure, we will delete your data within the defined retention period.

Table of Contents
1. Information We Collect 2. How Your Information Is Used 3. Data Sharing Policy 4. Cookies & Tracking 5. Data Retention Period 6. Your Rights 7. Children's Privacy 8. Payment Data Security 9. Policy Changes 10. Contact
1

Data We Collect

The foundation of 11 Taka's Privacy Policy is simple — we only collect information that is genuinely needed to provide you with our services. We never collect data beyond that.

What you need to provide at registration:

  • Full name (as per national ID)
  • Date of birth (mandatory for age verification)
  • Mobile number (active Bangladeshi number)
  • Email Address
  • Mobile banking number (bKash / Nagad / Rocket)

Automatically collected information:

  • IP address and device information (for security purposes)
  • Browser Type & Operating System
  • Which pages you visited on the site and how long you spent on them
  • Login & Logout Times
  • Gaming activity and betting history
Please Note: Some data is collected via cookies while you browse the site. This is primarily used to improve your experience and remember your preferences.
2

How Your Data Is Used

All collected data is used strictly for specific, legitimate purposes. Under 11 Taka's Privacy Policy, your data will never be used for any other reason.

Data Type Purpose of Use
Name & Identity Account Verification & KYC Process
Mobile Number OTP verification and important notification delivery
Email Account information, offers, and support communications
Payment Information Deposit & Withdrawal Processing
Gaming Data Responsible Gaming Monitoring, Fraud Prevention
Device Information Security verification, prevention of unauthorized access
Marketing Communications: You can opt out of promotional emails or SMS at any time — either through your account settings or by contacting our support team.
3

Data Sharing Policy

The most important part of 11 Taka's Privacy Policy is — We do not sell your data. However, in certain specific cases, limited data may be shared, as clearly outlined below:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. These services operate under their own privacy policies.
  • Legal Obligations: Providing information in response to a court order or a valid request from a government authority is required by law.
  • Fraud Prevention: Data may be shared with relevant authorities in connection with investigations into money laundering or cybercrime.
  • Technology Partners: We work with a limited number of technology partners to maintain site services, and all of them are bound by strict confidentiality agreements.
Not for Advertising: Your data will never be sold or shared with advertising companies or data brokers. This is our core commitment.
4

Cookies & Tracking Technologies

11 Taka uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: Used to maintain your login session and ensure the site's core functionality. Without these, the site will not work properly.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics Cookies: To understand which pages are used most — helping us make the site better.
  • Security Cookies: To detect suspicious logins and fraudulent activity.

You can manage or disable cookies through your browser settings. Please note that disabling certain essential cookies may limit some features of the site.

5

Data Retention Period

We do not retain your data indefinitely. Each type of data has a defined retention period:

  • Account Information: For the duration the account is active, then 5 years after closure (for legal compliance)
  • Transaction History: 7 years (in accordance with financial regulations)
  • KYC Documents: 5 years after account closure
  • Communication Logs: 2 Years
  • Cookie Data: 30 days to 1 year (depending on type)
Request to Delete Data: If you wish to have your data deleted before the retention period ends, please contact support. Beyond any legal obligations, we will delete your data as promptly as possible.
6

Your Rights

Under 11 Taka's Privacy Policy, you have full rights over your personal data. Contact our support team at any time to exercise those rights.

Right to Access Your DataYou can request to know what information we hold about you
Right to RectificationYou can request corrections to any inaccurate or outdated information
Right to ErasureYou may request deletion of your data beyond what is required by law
Right to Restrict ProcessingYou can restrict how your data is used for specific purposes
Right to Data PortabilityYou can request a copy of your data
Right to ObjectYou can opt out of marketing communications
Response time: We will respond to any data-related request within 30 days. For urgent matters, you can typically expect an initial response within 72 hours.
7

Children's Privacy Protection

11 Taka is an adult-only platform. We do not knowingly collect any information from anyone under the age of 18.

Strict Age Policy: Date of birth verification is required at registration. No one under 18 is permitted to create an account. If an underage account is identified, it is immediately disabled and all associated data is deleted.

If a parent or guardian suspects their child has registered on this platform, please contact our support team immediately. We will take prompt action.

8

Special Protection for Payment Information

Financial data is the most sensitive of all. 11 Taka protects this information with the highest level of security.

  • Mobile banking numbers (bKash / Nagad / Rocket) are used solely for transaction processing
  • Full card numbers or PINs are never stored
  • PCI-DSS standards are followed for all payment processing
  • Suspicious transactions are automatically flagged and manually reviewed
  • Withdrawals are sent only to the registered mobile banking number
Phishing Awareness: 11 Taka will never ask for your password, OTP, or mobile banking PIN by phone or email. If you receive any such communication, treat it as fraudulent and report it to us immediately.
9

Privacy Policy Update Policy

11 Taka may update this Privacy Policy when necessary. We are always transparent about any changes:

  • You will be notified by email or SMS before any significant changes take effect
  • The "Last Updated" date will always be shown at the top of this page
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • If you object to the updated policy, you will have the option to close your account

We recommend checking this page regularly, especially after major updates.

10

Contact & Complaints

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us. We are always ready to help.

Live Chat
24/7 Instant Support
Email
FAQ
Response time: For privacy-related complaints, we aim to provide an initial response within 72 hours and a full resolution within 30 days.

Start Gaming Safely at 11 Taka

Your data is fully protected. With transparent practices and a strong privacy policy, we are always on your side.

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